Shipping, Returns & Terms
When your order is processed, you will receive an email confirming that your package has been sent.
All of our rates are calculated based on the weight of the item. These rates apply to the 48 contiguous states. Standard Shipping is typically the most cost effective carrier for your region. Additional shipping charges may apply to certain products or locations outside the United States.
*Having a party and need your product sooner? Just email us at email@example.com and we'll check to see if the item can be expedited.
Online merchandise may be returned for store credit within 30 days of the shipment to the address on your packing slip. Once your return is received, your refund will be processed and a store credit will be issued on your account.
- Products must be in the condition you received them, not worn, altered, or washed and with all original tags attached.
- Special orders cannot be returned as they were specifically created for you.
- Sale items, jewelry and christening outfits are final sale.
- We do not refund original shipping charges.
- You are responsible for the return shipping charges.
- Please do not send your purchase back to the manufacturer.
**If you are shopping in our Brookside Store in Kansas City, purchases can be returned for store credit only.
PLEASE SEND ALL RETURNS TO:
322 West 63rd Street
Kansas City, MO 64113
Errors & Damages
Human and technical errors may occur with our website format, product quantities, descriptions and/or our packing process. We certainly strive to correct any errors, inaccuracies or omissions and to change or update information at any time.
Sometimes damages occur during the shipping process even though we do our best to deliver your item in perfect condition. If your merchandise is damaged, let us know within 2 days of receiving the item. Please save all packaging and email us at firstname.lastname@example.org. We will arrange replacement or return of the item.
Your privacy is important to us. Rest assured that any of your personal info is not sold or forwarded to anyone else. (We're too small for that stuff!) Also your credit card info is encoded with the latest online security methods.
Copyright 2018 Lauren Alexandra